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ACCESSIBILITY STATEMENT — FixOps UK

Last updated: 11 December 2025

FixOps UK is committed to ensuring that our services and information are accessible to everyone, including people with disabilities. We aim to provide a positive and inclusive experience for all clients, whether accessing our website, social media pages, or in-person services.

1. Our Commitment

We strive to:

  • Make our website (www.fixopsuk.com) accessible and easy to use.

  • Provide information in alternative formats when requested.

  • Communicate clearly and respectfully with all clients.

  • Accommodate reasonable accessibility needs during site visits and service delivery.

2. Website Accessibility

We aim to follow commonly accepted accessibility standards, including:

  • Clear, readable text

  • High-contrast design where possible

  • Alt-text for essential images

  • Responsive layout for different devices

  • Straightforward navigation

If you experience difficulty using our website, please let us know so we can improve it.

3. In-Person Accessibility

We understand that our services often take place at stables, farms, yards, workshops, and customer premises.
To support accessibility:

  • We can provide verbal explanations of work being carried out

  • We can communicate by text, email, or phone depending on client preference

  • We will adapt communication needs where reasonably possible

4. Requesting Assistance

If you require information in an alternative format (large print, plain text, simplified explanation) or have accessibility needs relating to our service visits, please contact us.

5. Contact Information

To request support, report an accessibility issue, or suggest improvements:

Email: fixopsuk@gmail.com
Phone: 07770724304
Website: www.fixopsuk.com

We aim to respond within 3–5 business days.

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